At gimmix, we’re committed to protecting your privacy and being transparent about how we handle your personal information. This policy explains our ongoing obligations to you regarding how we manage your personal information.
We follow the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). The APPs govern the way we collect, use, disclose, store, secure and dispose of your personal information.
You can find a copy of the Australian Privacy Principles at the Office of the Australian Information Commissioner’s website: https://www.oaic.gov.au/.
What personal information do we collect and why?
Personal information is any information or opinion that identifies you as an individual. This includes things like your name, address, email address, and phone number.
We collect your personal information through our website, our WooCommerce online store, email correspondence, phone calls, and through cookies and tracking technologies including Meta Pixel.
We collect this information so we can:
- Process and fulfill your orders for print-on-demand t-shirts and paper goods
- Provide quality service to you
- Keep you updated about your orders
- Send you marketing communications (you can unsubscribe anytime)
- Improve our website and advertising
We’ll always try to explain why we’re collecting your information and how we plan to use it.
Who do we share your information with?
We’ll collect your personal information directly from you whenever possible. Sometimes we might receive information about you from third parties, and if that happens, we’ll let you know.
We may share your personal information with:
- Third-party print-on-demand service providers who help us fulfill your t-shirt orders
- Payment processors (Stripe and PayPal) to securely process your payments
- Shipping providers (Sendle courier partners and Australia Post) to deliver your orders
- Marketing and analytics services including Meta (Facebook) through Meta Pixel, which helps us understand how our advertising is performing
- Other parties where you’ve given consent or we’re required by law
How we use cookies and tracking
Our website uses cookies and tracking technologies to make your browsing experience better and remember your preferences. We use Meta Pixel to understand how visitors use our website and to measure how well our advertising campaigns are working.
You can manage cookies through your browser settings, though turning them off might affect how some parts of the website work.
Payment security
Your payment information is processed securely through Stripe and PayPal. We don’t store your complete credit card or payment details on our servers. Our payment processors handle this information using industry-standard security (PCI DSS compliance).
How we protect your information
We store your personal information securely to protect it from misuse, loss, unauthorized access, modification or disclosure.
When we no longer need your personal information, we’ll take reasonable steps to destroy or permanently de-identify it. However, we keep customer records for a minimum of 7 years as required for business and legal purposes.
Accessing and updating your information
You have the right to access the personal information we hold about you and to update or correct it. If you’d like to access your personal information, please contact us in writing.
We won’t charge a fee for your access request, but we may charge a small administrative fee if you need a copy of your personal information.
We may need to verify your identity before releasing any information to protect your privacy.
Keeping your information accurate
It’s important to us that your personal information is accurate and up to date. We’ll take reasonable steps to ensure this, but please let us know as soon as possible if any of your details change so we can update our records.
Changes to this policy
We may update this privacy policy from time to time. Any changes will be posted on this page, so please check back occasionally.
Questions
If you have questions about this Privacy Policy, please contact us.
Email hello@gimmix.com.au
gimmix ABN 24 557 560 021
Last Updated: 3 December, 2025